How can I contact Palla Support?
Our only official communication channel is email. To make sure your account stays secure and that you get the right assistance, every support request should be sent to:
📧 support@palla.app
📩 Email Support Hours
- Monday to Friday: 8:00 AM – 8:00 PM (EST)
- Saturday: 9:00 AM – 5:00 PM (EST)
- Sunday: Closed
💬 Chat Support Hours
- Monday to Friday: 10:00 AM – 6:00 PM (EST)
- Saturday and Sunday: Closed
Chat availability may vary depending on demand, and some more complex requests may need to be followed up via email even if you started the conversation in chat.
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